One year later, 2020 recap
Hello 👋 everyone., A little late and with a little hangover, We wish you a happy 2021 and may it be, at least, better than the previous one! I would like to recap what has been a year of intense work at Chaskiq.
![One year later, 2020 recap](/content/images/size/w2000/2021/03/iconfinder_Calendar_Date-2-32_7065883.png)
Hello 👋 everyone., A little late and with a little hangover, We wish you a happy 2021 and may it be, at least, better than the previous one! I would like to recap what has been a year of intense work at Chaskiq.
Chaskiq was released to the public on January 1, 2020,
So Chaskiq turns 1 year old! 🎉
Btw, Here is the count with what we came out last year https://blog.chaskiq.io/blog/chaskiq-new-open-source-alternative-to-intercom
Integrations & Panel redesign
michelson released this on 10 Feb 2020 · 593 commits to master since this release
- Custom fields for segments
- Panel redesign 🎨
- Twitter DM integration 🔀
- Slack integration 🎉
- Settings on messenger 🤳
- zoomable images in conversations 🔍
- Oauth authorized apps 👏
- More mobile friendliness 🍄
- Optimizations on segment search for visitors 💪
CRM integrations
michelson released this on 13 Feb 2020 · 583 commits to master since this release
- Adds CRM logic , this is contact sync on email changed or leads convert event
- Implements Pipedrive integration
- Activate webhooks
- Syncs user changes
- Displays external profiles on user data panel. allows syncs manually
Dashboard + Editor plugins
michelson released this on 19 Feb 2020 · 567 commits to master since this release
- Editor plugins, integrated Calendly
- Dashboard plugins integrated Dailytics
Tailwind UI + Video Calls
michelson released this on 13 May 2020 · 386 commits to master since this release
This release has:
- New UI, it was reimplemented in Tailwind UI in favor of Material UI (we've saved a couple of MB on the JS build)
- Video Calls in webchat implemented
Role Permissions - Quick Replies & Tags & more ...
michelson released this on 3 Aug 2020 · 146 commits to master since this release
General
- Agent's Role policies, secure app with roles per Agent in App 🧐
- Help center style tweaks & mobile friendliness 🖌️
- UI Translations English & Spanish 🏴 🌐
- Multi domain support per app 📡
- Email properties interpolation on newsletters, you can use
{{name}}
syntax on your mailing to enrich the message 📭
Conversations
Tags on conversation 🏷️
Agent sidebar that organizes conversation by agent & labels 🗂️
![https://s3-us-west-2.amazonaws.com/secure.notion-static.com/249978c6-72b2-43f2-913c-5cbff032902a/Screen_Shot_2021-01-01_at_7.16.24_PM.png](https://blog.chaskiq.io/content/images/2021/03/Screen_Shot_2021-01-01_at_7.16.24_PM.png)
Conversation text editor enables send on enter with optional multiline (agent side) 🧐
Quick replies 🏄♀️
Bots
- Wait for reply on bot: Bot composer has a new block that represent the user input, so you can wait for user responses in your chat flows 🏓
- Triggerable bots from conversations 🔥
- Override bots default behavior when user starts a conversation, for registered and anonymous visitors
- Integration of custom properties in chat-flows, ( you can request a custom property to be filled by visitors from chat flows) 🤖
External Plugins API released 🔥
michelson released this on 10 Oct 2020 · 109 commits to master since this release
This release introduces a new model for plugins, it will allow users to build their own plugins with a UI based schema for insert apps in conversations, chat flows and chat home app. how about that ? 😎
![https://s3-us-west-2.amazonaws.com/secure.notion-static.com/0a046ff7-11ca-4b7a-b9c4-47e356edd07f/Screen_Cast_2021-01-01_at_7.26.00_PM.gif](https://blog.chaskiq.io/content/images/2021/03/Screen_Cast_2021-01-01_at_7.26.00_PM.gif)
The documentation on this is located at: https://api-docs.chaskiq.io/
Sidebar Plugins + Ruby 2.7.1
michelson released this on 26 Oct 2020 · 72 commits to master since this release
- This release introduces the Sidebar API plugins, it follows the same directives on API UI plugins.
- Added base plugins for inbox
- Added Ruby 2.7.1 support.
2X performance improvement + segment enhancements
michelson released this on 15 Nov 2020 · 38 commits to master since this release
This release had some improvements on queries that adds a 2X performance improvement avoiding some bottlenecks on high traffic apps:
![https://s3-us-west-2.amazonaws.com/secure.notion-static.com/dcca17a5-e11c-4272-bf17-37443e90bfbb/Untitled.png](https://blog.chaskiq.io/content/images/2021/03/Untitled--1-.png)
- There is a contact manager for users to upload csv containing user list, special for newsletter.
- Add tags support for contact, and on every import we will tag new or existing users in order to recognize when the user was added.
- The segment search adds a tags field to search, predicates like contains, not contains, eq , not eq will work.
Conversations Search added!
![https://s3-us-west-2.amazonaws.com/secure.notion-static.com/0a3b8ee7-5749-46b8-8997-9d66d464126c/Untitled.png](https://blog.chaskiq.io/content/images/2021/03/Untitled--2-.png)
Chaskiq 0.6.0 is out, featuring Banners! 💟 and good bye Travis
michelson released this 24 days ago · 12 commits to master since this release
We are happy to announce version 0.6.0, this comes with a feature in Chaskiq, Banners!
You can tweak some presentation aspects with a simple composer tool. Of course this feature has the usuals features, send by user segment, stats and publication time range
![https://s3-us-west-2.amazonaws.com/secure.notion-static.com/1118691a-e6a7-48f0-b570-d567f3ae28ee/Untitled.png](https://blog.chaskiq.io/content/images/2021/03/Untitled--3-.png)
In other news ....
Chaskiq 0.5.5 is proud to wear the shine the new Tailwind 2.0 version.
And we moved our CI/CD to Github Actions, moved away from travis. Bye Travis, it was beautiful while it lasted.And we updated Rails to 6.0.3.4 🚊
check out the blog post
Rails 6.1 upgrade 🚆
michelson released this 17 days ago · 5 commits to master since this release.
Just a quick upgrade, we had upgrade Rails to 6.1 version.