Chaskiq: an open source alternative to Intercom, Drift etc..

Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

Chaskiq: an open source alternative to Intercom, Drift etc..

Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.


Chaskiq is a platform that enables chat communication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery. You can use other providers too.Deploy

Main features:

  • Segments or users filters to trigger campaigns, messages and bots.
  • use build in attributes like "last sign in", "country", "nº of sessions" or provide your own attributes from your registered users.
  • Embedable Widget Messenger
  • Embed web widget with a simple js snippet
  • Pass custom attributes to feed your segment properties
  • Secure data comunication with Encrypted data (JWE)
  • Multilanguage and Customizable color palette
  • Conversations
  • Agent's auto assignment
  • Extensible Chat editor with many kind of blocks ie: image, code, video, embed, giphy and more.. it's based in Dante2 editor
  • Campaigns
  • Newsletters with programable scheduling and Audience target
  • track open, clicks and complaints
  • User auto messages, send messages to visitors through segments
  • track open, clicks
  • Receive & Reply those unreaded messages from email and deliver the directly to the chat.
  • Set Agent's team availability, days with their time frames.
  • Compose Onboarding tours to give an awesome experience on your site
  • track open, clicks and skips
  • set which url the onboarding should trigger, support patterns like /*

All Campaigns messages are powered by Dante2, with all the bells and whistles.

  • Data enrichment, through third parties
  • Api integrations & pluggable integrations (currently on the works)
  • Programable bots and composable paths of conversations
  • Report dashboard with visits avg response & resolution times
  • Help Center/ Knowledge base in the box
  • Create articles & collections
  • multilanguage

And many features to come

To learn more about the philosophy and goals of the project, visit chaskiq.io.

Screenshots

Intercom's like messenger. widget based chat application:

https://res.cloudinary.com/practicaldev/image/fetch/s--x4hXhlhl--/c_limit%2Cf_auto%2Cfl_progressive%2Cq_auto%2Cw_880/https://user-images.githubusercontent.com/11976/71675959-c6e00500-2d5d-11ea-83cf-8cd5cf5cbd89.png

Dashboard panel

https://res.cloudinary.com/practicaldev/image/fetch/s--QAcwg70Y--/c_limit%2Cf_auto%2Cfl_progressive%2Cq_auto%2Cw_880/https://user-images.githubusercontent.com/11976/71302992-3682e700-2391-11ea-9920-21617d9bd574.png

Help Center

https://res.cloudinary.com/practicaldev/image/fetch/s--5oTte6m5--/c_limit%2Cf_auto%2Cfl_progressive%2Cq_auto%2Cw_880/https://user-images.githubusercontent.com/11976/71303031-d80a3880-2391-11ea-9798-34cc7e81e9d1.png

Have a good 2020!