Chaskiq New Release, Faster, Stronger 😎

Chaskiq, the comprehensive customer support platform, is delighted to announce the roll-out of a new set of updates and features. These updates aim to provide a smoother, more robust experience for users, emphasizing improving overall system scalability.

Advanced Search Capabilities with Elasticsearch / Opensearch

Perhaps the most noteworthy update in this release is the opt-in integration with Elasticsearch / Opensearch. This change empowers users with robust search capabilities, enabling faster and more accurate retrievals of vast data quantities. This enhanced functionality marks a significant milestone, as it brings industrial-grade scalability to Chaskiq, enhancing its ability to handle massive data loads seamlessly.

Sidekiq Version Upgrade

In our commitment to continual platform evolution, we've updated to Sidekiq 7.0.0. This upgrade brings in a host of improved functionalities, bolstering the efficiency and reliability of our background job processing.

Heroku PG Version Fix

In line with maintaining optimal compatibility with various platforms, we've fixed the Heroku PG version. This fix is designed to ensure seamless operation and data management for those using Heroku as their application deployment platform.

Theme Fix for PrivateNote

Understanding the importance of customization in the user experience, we have issued a fix for the Theme in PrivateNote. This update ensures consistency in visual presentation and enhances the overall aesthetic appeal.

Rails & Kredis Updates

Further strengthening the core of Chaskiq, we've upgraded to the latest versions of Rails (7.0.5.1) and Kredis. These updates, coupled with our commitment to adopting the latest technological advancements, ensure Chaskiq remains a fast, secure, and reliable platform for our users.

New Message Editor Improvement

In response to user feedback, we've implemented a fix for the 'isEmpty' issue in the new message editor. This fix brings improvements to user interface interaction and overall user experience.

In conclusion, these updates underscore Chaskiq’s unwavering commitment to providing an efficient, scalable, and user-friendly platform that meets the evolving needs of businesses worldwide. We look forward to seeing how these enhancements will aid your customer service efforts.